Transaction pending for 3 days

transaction from exchange to mobile wallet has been their for 3 days, now more than 1000 confirmation

any one can help please
where are this coin support team

Go to mobile wallet settings and scan funds.

i did but what should happen next

Settings/ your wallet name/ more options/ Wallet Addresses/ Scan addresses for funds.
Make sure you have latest wallet version.

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i love you man thanks really worked really thanks

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