Transaction pending for 3 days

[dani]

transaction from exchange to mobile wallet has been their for 3 days, now more than 1000 confirmation

any one can help please
where are this coin support team

[simbav]

Go to mobile wallet settings and scan funds.

[dani]

i did but what should happen next

[simbav]

Settings/ your wallet name/ more options/ Wallet Addresses/ Scan addresses for funds.
Make sure you have latest wallet version.

[dani]

i love you man thanks really worked really thanks